Free UK delivery on every order Easy 14-day returns · free returns label Dispatched within 1–2 business days Secure checkout · encrypted end to end
Help & policies

Shipping policy

Free UK delivery on every order. Here’s how dispatch, tracking and delivery work.

Free UK delivery. Delivery is free on every order to mainland United Kingdom.

Dispatch. Most orders are dispatched within 1–2 business days. You’ll receive an email with tracking as soon as your order leaves us.

Delivery times. Standard delivery is typically 2–5 business days from dispatch. Larger items such as garden buildings, summerhouses and saunas are delivered on a booked date, which the carrier will arrange with you.

Where we ship. We currently ship within mainland United Kingdom only.

Questions about a delivery? Email contact@potsoutlet.store.

Need a hand?

Real people, fast replies.

contact@potsoutlet.store+44 7029 216473Mon–Fri, 9:00 AM – 5:00 PM
Still have questions?

We’re here to help.

Email or call us about delivery, returns or anything else — we reply within 24 hours on business days.

Scroll to Top